Delete your account
Schedule your Syndik8 account for deletion, with 30 days to change your mind.
Before you start
Section titled “Before you start”Syndik8 blocks account deletion if any of the following is true. Clear them first, then return to this how-to.
- You are the only admin of one or more syndicates. A syndicate must always keep at least one active admin, so promote another member to admin first.
- You have an outstanding balance in any syndicate. Settle your balance before deleting. An admin of that syndicate can record your payment if you’ve already paid outside the app.
- You have unfinalised past bookings. Ask an admin of the affected syndicate to finalise them first.
Deleting your account starts a 30-day cool-off. Your account is scheduled for deletion, and you can cancel any time in that window; nothing is removed until it ends. When the window ends your profile is deleted, and your past bookings and financial records are anonymised but kept for the syndicate’s audit trail; co-members will still see the booking history, just without your name attached.
- Open the Profile tab.
- Scroll to the bottom and tap Delete Account (shown in red).
- Read the warning. It explains that deletion is scheduled 30 days out, that you can cancel any time before then from Settings, and that once the window ends your bookings and financial records are anonymised, not removed.
- Enter your current password in the Password field to re-authenticate.
- Type
DELETE(in capitals) into the Type DELETE to confirm field. - Tap the red Schedule deletion button.
If all the safeguards pass, your account is scheduled for deletion in 30 days and you are signed out. Nothing is removed yet: a banner across the top of the app counts down to the date and lets you cancel. If one of the safeguards trips, an error message explains which one; the deletion is not scheduled, and nothing is changed.
Cancel a scheduled deletion
Section titled “Cancel a scheduled deletion”While a deletion is scheduled, every screen shows an Account deletion scheduled banner with the date and a Cancel deletion button. Tap it any time before the date to call the deletion off; an Account deletion cancelled confirmation appears and your account carries on as normal. You stay fully signed in and can keep using Syndik8 throughout the 30 days.
When the date arrives, Syndik8 re-checks the same three safeguards before it removes anything. If something has changed in the meantime (you have become the only admin of a syndicate again, taken on a new balance, or have a booking that still needs finalising), the deletion is cancelled automatically and you are told why, so you are never deleted into a broken state.
If it goes wrong
Section titled “If it goes wrong”- “Cannot delete account: you are the only admin of N syndicate(s). Promote another member to admin first.” Open each affected syndicate’s Members tab and promote another member to admin, then try again. If a syndicate has no other members, invite one and promote them, or close the syndicate instead.
- “Cannot delete account: you have outstanding balances. Settle all accounts first.” Your balance in each syndicate is visible in My Balances; clear anything you owe, then try again.
- “Cannot delete account: you have N unfinalised booking(s). Ask an admin to finalise them first.” These are past bookings that have not been finalised yet; an admin of the affected syndicate can do it, see Finalise a booking.
- “Password is incorrect.” Re-enter your current password. If you’ve forgotten it, cancel, use Reset your password, then try again.