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Syndik8

Unsubscribe from a notification type

Stop receiving email notifications of one particular type by following the unsubscribe link in the email footer.

Before you start

Section titled “Before you start”
  • Every Syndik8 notification email carries a per-type unsubscribe link. Unsubscribing from one type does not affect other types.
  • Unsubscribing only turns off email for that type. The in-app notification centre continues to record the notification, and push (if enabled) continues to fire.
  • The link is tokenised — you do not have to be signed in to use it. One click confirms the unsubscribe.

Steps

Section titled “Steps”
  1. Open the notification email you no longer want to receive.
  2. Scroll to the footer and tap the unsubscribe link.
  3. A confirmation page opens in your browser with the heading You’ve been unsubscribed and a one-paragraph summary. You will no longer receive that type of email.
  4. To turn it back on later, open the app and go to Account → Notification Preferences and toggle Email on for that type again.

You can also reach Notification Preferences directly from the confirmation page — the Manage notification preferences link takes you there on desktop, or opens the app on mobile.

If it goes wrong

Section titled “If it goes wrong”
  • Link not recognised. The confirmation page shows this if the unsubscribe token has already been used or is malformed. You are probably already unsubscribed from that type. Open the app and check Notification Preferences to confirm.
  • Something went wrong. A server error prevented the unsubscribe from completing. Tap Try Again on the page. If it keeps failing, open the app and toggle the type off from Notification Preferences instead.
  • You meant to unsubscribe from all Syndik8 email. The links are per-type by design. To stop every type, open the app and toggle every Email column off in Notification Preferences.
  • You still get emails for that type. An email already in flight before you unsubscribed may still be delivered. New notifications of that type stop immediately.

See also

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