Reject a member's booking

Reject a member’s pending booking and tell them why.

Before you start

• You must be an admin or owner of the syndicate.
• Only bookings in the pending state can be rejected. Confirmed bookings cannot be rejected — you’d cancel them instead (see Cancel a booking).
• A rejection reason is required. The reject button stays disabled until you enter one.

Steps

1. Open the syndicate’s Pending Approvals screen.
2. Tap a booking card to expand it, then tap Reject.
3. In the dialog — “Provide a reason for rejecting this booking:” — type a reason. Short is fine; the member will see it. Example: Asset under maintenance.
4. Tap Reject to confirm.

You’ll see a Booking rejected snackbar. The booking’s status moves from pending to rejected. Offline the snackbar reads Booking rejected — will sync when you’re back online; the rejection (and the reason) reach the member when your device next syncs.

Rejection versus cancellation

• Rejected is what an admin does to a member’s pending booking. The member sees the reason.
• Cancelled is what the booking’s author does, including admins cancelling their own. Members initiating a cancel see the generic cancel flow, not the reject-with-reason flow.

The distinction matters because a member looking at a rejected booking in their Rejected tab can see it was declined by an admin, with the reason, rather than it having silently gone away.

If it goes wrong

• The Reject button is disabled — you haven’t typed a reason yet. Type at least a few characters.
• “Only pending bookings can be rejected” — the booking has moved on since the list loaded. Pull to refresh.
• The Reject button isn’t there — you are not an admin or owner in this syndicate.

See also

• Approve a member’s booking
• Cancel a booking
• Booking statuses
• Booking policy