Squawk severities
What it is
Section titled “What it is”A squawk is a reported defect or discrepancy against an asset (anything from “low oil pressure” to “sun visor broken”). Every squawk carries a severity chosen by the reporter. Severity decides how the squawk affects availability of the asset.
Syndik8 has three severities:
- Grounding: critical. Prevents the asset being used.
- Caution: warning. The asset can be used with awareness.
- Info: informational note. No impact on availability.
Who can use it
Section titled “Who can use it”- Any member can report a squawk and choose its severity.
- Admins can confirm or dismiss the severity during squawk approval.
Where to find it
Section titled “Where to find it”- Asset detail → Squawks → Report squawk.
- Route:
/syndicates/:syndicateId/assets/:assetId/squawks/report. - The report form presents the three levels as a segmented control with a description under each.
Fields / options
Section titled “Fields / options”| Severity | Serialised value | Colour | Grounds the asset |
|---|---|---|---|
| Grounding | grounding | Red | Yes (when confirmed and open) |
| Caution | caution | Amber | No |
| Info | info | Blue | No |
In-app descriptions shown under each level on the report form
Section titled “In-app descriptions shown under each level on the report form”- Grounding: “Critical safety issue that prevents asset use until the squawk is resolved.”
- Caution: “Issue that should be addressed soon. Asset can still be used with caution.”
- Info: “An informational note. No impact on asset usage or safety.”
A warning banner appears when Grounding is selected: “Warning: a grounding squawk takes the asset out of service and blocks bookings until the squawk is resolved.”
Behaviour rules
Section titled “Behaviour rules”- An open grounding squawk grounds the asset. By default a reported grounding squawk opens, and grounds, immediately; where the syndicate requires confirmation, a member’s squawk stays pending and does not ground until an admin confirms it. See squawk statuses for the lifecycle.
- Deferring a grounding squawk returns the asset to service. When an admin defers a grounding squawk, the asset becomes available again until the deferral date and its suspended bookings are restored, except any that still overlap an active maintenance window. This is guarded: the asset only returns to service if no grounding cause remains, that is, no other open grounding squawk and no overdue maintenance item.
- Severity is fixed at the reporter’s choice. The admin Confirm action does not offer a severity change. If the reporter chose the wrong severity, an admin dismisses the squawk and asks for it to be re-reported at the correct level.
- Caution and info squawks do not affect bookings at all. They are visible on the asset for situational awareness but do not trigger any blocks.
- When the deferral date passes, the asset is grounded again. The suspended bookings re-suspend automatically, unless the squawk was resolved before the expiry date. Admins receive a reminder on the expiry day and when a linked repair booking finishes. See Airworthiness rules.