Payment history
Payment history
Section titled “Payment history”Payment history is the list of every payment and Direct Debit collection that has settled, or is settling, your charges in a syndicate. Each entry shows the amount, the date, and a status. The newest entry is at the top.
Who can use it
Section titled “Who can use it”Every member sees their own payment history. The list is scoped to you within one syndicate, so you only see settlements that resolved your own charges, and only for the syndicate you are viewing. Admins have the same screen for their own activity.
Where to find it
Section titled “Where to find it”Open your balance, then tap the receipt icon in the app bar. The Payment history screen opens with your settlements listed newest first. Pull down on the list to refresh it.
Fields or options
Section titled “Fields or options”Each row in the list shows three things.
- Amount: the value of that payment or collection, in the syndicate currency.
- Date: the date the settlement was created, shown in your timezone.
- Status: one of the five buckets described below.
Behaviour rules
Section titled “Behaviour rules”A settlement is a single payment or collection: a card payment you made, or a Direct Debit collection taken from your mandate. Each settlement appears as one row.
The status of each row is one of five values:
- Pending: the settlement has been created but has not started clearing yet.
- In progress: a Direct Debit collection that is clearing through the banking system, which takes a few working days.
- Succeeded: the payment or collection has cleared and resolved the charges.
- Failed: the payment or collection did not complete. For a failed Direct Debit collection, the charges are released and retried on the next run. See Direct Debit collections for what happens next.
- Refunded: a payment or collection that was reversed after it had cleared. This covers Direct Debit reversals under the Direct Debit Guarantee, card chargebacks, indemnity claims, and admin-issued refunds. The row shows as refunded regardless of how the reversal was initiated.
The list is online-only. It reads the current server state each time you open it, so each row reflects the authoritative status of a settlement rather than a cached copy. If you are offline, the list cannot load; reconnect and pull to refresh. The same applies if the list fails to load: retry once you have a connection.
If you have made no payments and had no collections in this syndicate, the screen shows an empty message instead of a list.
See also
Section titled “See also”- Your balance: where you start a payment and open this history.
- Direct Debit collections: how collections are scheduled, taken, and retried after a failure.
- Transaction types: the charges and credits a settlement resolves.